British Banking &
Insurance Holding Company

How a private but partly state-owned British banking & insurance holding company used Search Quest’s services to recruit 101 professionals in 90 days time in NCR

Client Overview

A private, but partly state-owned, British banking and insurance holding company, based in Edinburgh, Scotland. The group operates a wide variety of banking brands offering personal and business banking, private banking, insurance and corporate finance through its offices located in Europe, North America and Asia. In the UK, The group issues banknotes in Scotland and Northern Ireland and, as of 2014, This is the only bank in the UK to still print £1 notes.

Client Requirement

To recruit 101 professionals across levels in back office and middle office operations in 90 days in NCR (Gurgaon).


Location being NCR, wherein 100% skill sets and candidate pool was not available, PAN India sourcing and recruitment events had to be planned every weekend for 12 weeks to get relevant candidates from peer banks captives centre.

Our Solution

Commitment to recruit 101 Back office/Middle office operations professionals by setting up dedicated team onsite/offshore with daily tracking of CVs and interviews every month, 4 recruitment events planning was done for 3 months.

Business Outcomes

Onboarding 101 technology professionals in 90 days

  • Best sourcing TAT (turn-around-time) across levels: 24 hours to 48 hours
  • Offer: Joining ratio ? 90%
  • Candidate engagement via “Meet & Greet” session
  • Compensation benchmarking inputs from the industry
  • Candidate retention strategy inputs